The AI support engineer.

AI agents that debug and resolve customer issues with full runtime context: console, network, logs. Embedded in your product, live in minutes.

It hands engineering a ready-to-debug ticket.

When a bug needs a real fix, it doesn't just say “I'll pass this on.” It attaches the repro steps, the failing request, and the console trace — so your team starts at the bug, not at “can you send a screenshot?”

Sees everything. Keeps nothing.

It debugs from real session data — without that data ever leaving your user's device or exposing anything sensitive.

The session never leaves the browser.

Replay, console, and network are captured and kept in your user's own browser, and the agent reads them only for that live conversation. Nothing is recorded to our servers, and it's gone the moment the session ends.

Secrets are redacted before the agent sees them.

Passwords, card numbers, and any field you mark are masked on the device — before a single byte reaches the agent. It can see what broke, never what your users typed.

Test it. Wire it up. Ship it safely.

A private sandbox before anything ships, webhooks for real actions, and a version for every change.

Rehearse before it ships

A private chat against the draft — break it before customers can.

Acts, not just answers

Webhooks into your own API — cancel a plan, issue a credit, book a slot.

When the customer asks to cancel their plan

POSTapi.ledgerline.com/cancel-plan200
Support Agent
Done — your plan's canceled, and I've credited the unused month.

One turn, no follow-up ticket.

Nothing ships by accident

Every change is a version — drafts until you publish, roll back anytime.

v1

First version — built with the assistant

Gino · Jun 1

v2

Added the EU VAT guide to its knowledge

Sarah · Jun 4

v3live

Stricter refunds — routes them to a person

Gino · Jun 10

v4draft

Your next change — a draft until you publish it

Built by talking to it.

Tell it what you do and hand it your docs. It writes its own rules and knowledge, reading your sources the way a coding agent reads a codebase. Want it to behave differently? Ask, and it rewrites itself.

Let's build Ledgerline Support together

Simple pricing

Try with 100 free credits — no credit card required.

1 message = 1–3 credits · Extra credits: $29 per 1,000.